Notification of flight changes: Please ensure you re-check your flight itinerary on our website between 72 and 24 hours before you are due to travel to make sure you have not missed any changes. For customers who require support or advice prior to booking, please complete and submit our Special Assistance request form on our website at: www.jet2holidays.com/request-special-assistance or view our FAQ section on Medical and Special Assistance at www.jet2holidays.com/faqs#faqs1-4. Please note, transfers are not included within a Jet2CityBreaks booking. To seeJet2.com'sTerms and Conditions, go towww.Jet2.comand click Terms and Conditions at the foot of the home page. Such a change is deemed to be an insignificant change under our Terms and Conditions. 22. In some resorts recreational facilities such as outdoor pools/water sport activities may also be reduced or even closed. If you fail to exercise either of these options within 14 days of the amending invoice you will be liable for the increased cost. Please see clause 6 below for the cancellation terms and conditions in relation to Free Child Places. Please take a look at our Transfer Voucher for details on the services arranged in your chosen resort and whether there is an appointed agent in your resort. If we believe that your booking is fraudulently funded, or that you or any person acting on your behalf attempts (or has attempted) to deceive or defraud Jet2holidays or Jet2.com at any point (including unfairly claiming compensation or a refund including by way of chargeback), we reserve the right to, among other things, cancel the booking and future bookings without further notice, refuse to accept future bookings, and recover amounts from the person or persons involved. For more information in relation to visa and immigration requirements, please refer to www.jet2holidays.com/faqs. Simply follow the link in this email to confirm and complete the cancellation. . The minimum age for an infant to be carried by Jet2holidays is 14 days after birth, however carriage of very young infants is always strictly at our discretion. I don't think you have even mentioned the holiday provider. London, United. You must therefore regularly check your email account and notify us if you change your email address. Sea/Pool View Rooms - please note these advertised room types may have a restricted view due to plants, trees or buildings. Many establishments, especially in cities and major beach resorts, accommodate conventions and conferences. If you need a larger vehicle, you will have the option to upgrade the vehicle at the time of booking at extra cost. If you or someone in your party requires assistance from the car park to the check-in desk or from the baggage reclaim area to the car park on your return, this should be booked via the airport, the contact information for which can be found on their websites. If you want to cancel your holiday, you can do so at any time. If you make a booking within 10 weeks of your departure date, you must pay the full cost of the holiday at the time of booking. You may also have the rights provided in the final paragraph of clause 8. Bookings in resort: Excursions or other tours that you may choose to book or pay for whilst you are on holiday are not part of your package holiday provided by us. 0; You can book car hire as part of the package holiday (for example if you purchase a Jet2villas product, or purchase car hire at the point of booking your package holiday), or you can book car hire after your original package holiday booking. Further, we cannot be responsible for any failure to meet the advertised arrival or departure times for any port(s) of call. Keep bottled water handy to stay hydrated and follow the above tips when in the sun. You are responsible for checking and complying with all requirements necessary for exiting the country you are departing from and entering the country you are travelling to, including but not limited to all relevant government health policies and travel requirements. Please remember to advise us of any changes to your credit/debit card, alternatively go to the Manage My Booking section on our website to register a new card. In the event that the performance quality of such services is reduced or that such services are unavailable for any reason, this will not be considered a significant change to your holiday and no compensation will be payable to you. unavoidable and extraordinary circumstance(s)" means a situation beyond our (or our suppliers) control the consequences of which could not have been avoided even if all reasonable measures had been taken. You can let us know at any time if you no longer want to receive emails by clicking here. Please check your email and password are correct. ian thomas drummer heart attack; poeme sur l'enfance malheureuse. We will then securely transport your checked-in baggage to the baggage reclaim area of your return airport. To help you choose your holiday, therefore, with hotels and apartments we feature our own star ratings to give you a general guide and tohelp you compare. We are not responsible or liable for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator. You are responsible for indemnifying us in full in the event that we incur any losses or expenses arising out of your failure to take out adequate insurance cover. Please be aware that in some properties, there may also be limits on the. This means that the day to day operation of the air conditioning system is at the discretion of the hotel management, both in rooms and in the public areas of the property. The Master of any ship must at all times have paramount concern for the safety of his ship and for the safety and comfort of his passengers and crew, and for this reason he has an overriding discretion at all times to act as he sees fit. The beach In the event that we or one of our suppliers arrange for medical assistance on your behalf, you will need to provide any results or report to us, or authorise us to obtain a medical report from the doctor who attended to you. If it is impossible to ensure your return as scheduled due to unavoidable and extraordinary circumstances, we will bear the cost of necessary accommodation, if possible of equivalent category, for a maximum of three nights. Tripadvisor. travel medicine fellowship. If you have paid a half board supplement, it may be possible at some establishments to ask for a credit from the table dhte dinner to be used against a meal in an la carte restaurant (within the same accommodation). Once your holiday has been confirmed we will accept responsibility for it in accordance with these conditions as an Organiser under the Package Travel and Linked Travel Arrangements Regulations 2018. In relation to Regulation EU261 (or UK law equivalent) Compensation Claims: (a) You must submit claims directly to Jet2.com and allow Jet2.com 28 days (or such time as required by applicable law, if less) to respond directly before engaging third parties to claim on your behalf. You cannot guarantee that your personal data will not be misused. b) When you make your booking you must pay a deposit per person as set out below or as advised at the time of booking. If any delay is over 5 hours you are entitled to cancel your flight and receive reimbursement of the flight element of your holiday cost only. As such, two infants could only travel with two adults who are responsible for their welfare etc. Each package is individual to the hotel so please see website descriptions for full details of exactly what is included in the package. This policy offers cover for pre-existing medical conditions, however you must declare them and an increased premium or excess may be required. Jet2holidays does not own or operate any car hire arrangements and is not a supplier of car hire services. Further, we cannot be responsible for any failure to meet the advertised arrival or departure times for any port(s) of call. Please note, transfers are not included within a Jet2CityBreaks booking You must not: (i) contravene any applicable law; (ii) use any threatening, abusive or insulting words or actions towards other customers or colleagues; (iii) behave in a disorderly manner or in a manner to which other customers may reasonably object. In some cases the voucher will also advise the reconfirmation number for your return transfer which will need to be called at least 24 hours before departure. Our trophy cabinet's full to the brim after our sister company, Jet2.com, scooped five awards at the Tripadvisor Travellers' Choice Awards 2020!Jet2.com won Best Airline - UK and Best Low-Cost Airline - Europe - and that's four years in a row! The airline assistance starts from the Jet2.com checkin desk until the baggage reclaim areas at the destination airport, but this will differ depending on the airport you are flying in to. ): In many establishments, especially beach resorts, insects in the rooms (e.g. When you set up your Payment Plan, you may choose the amount of the deposit and so, if you choose a higher deposit than the minimum (as set out in clause 3(b)), the total amount of the Prepayments will be reduced accordingly. Transfers for children/infants:Please note that infant car seats and/or childrens car booster seats are not provided for any transfers and must be taken as part of your baggage (at your own cost) if you want to use them on your holiday. 12. When booking through our website your baggage allowance will be shown to you at time of booking. If you spot any defects or hazards in your holiday property, ensure that you bring them to your representatives attention. have a look at the confirmation of your booking and the terms. 5. famous shia personalities in pakistan pat bonham net worth. The accommodation we feature is often shared with guests from many other countries with different cultures and customs and we have no control over the acceptance of bookings at the accommodation. Everything you need to search, book and manage your holiday in one handy place. If we cancel your holiday for any reason other than those detailed in the table above you can either (i) have a refund of any money that you have paid for the holiday, except for any amendment fees; or (ii) accept an alternative holiday of a comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). We will pay compensation as detailed in clause 10 below for all significant changes except where the major change is due to an unavoidable and extraordinary circumstance. Cancelling your holiday. We have negotiated some good deals for single travellers, however please note the standard and location of these single rooms is not always as good as that of twin/double rooms, even when you pay the single supplement. If you (or a member of the booking party) make a further booking while a ban is in force, we will refuse to carry you and you will not be entitled to any refund. We strongly recommend that you take out comprehensive travel insurance . When we talk about your holiday in these conditions, except where otherwise stated, we mean the accommodation, transport, cruise arrangements and other holiday services (excluding excursions and car hire) described by us that you book in the UK with us. By selecting the Payment Plan, you agree that we may charge the amount of each Prepayment to the credit/debit card (or other payment method) which you used to pay the deposit. If we are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You can unsubscribe at any time. Special offers in the brochure and on the website are subject to availability and Jet2holidays reserve the right to withdraw them at any time. From party pads to chilled spots, we've clubbed getaways into groups to help you find your match. Where you are the lead name you guarantee to us that you have the authority to accept (and do accept) these Terms . In particular for cruise arrangements, carriage by sea is governed by the Athens Convention 1974 (whether as later amended or otherwise), the Athens Convention 2002 and EU Regulation 392/2009 (or UK law equivalent). c) Once the price of your chosen holiday has been confirmed at the time of booking, then subject to the correction of errors, we reserve the right to change the price of your holiday if there are changes in transportation costs or dues, taxes or fees payable for services such as tourist taxes, landing taxes or embarkation or disembarkation fees at ports or airports) or currency or exchange rates used to calculate the cost of your holiday which mean that the price of your holiday may change after you have booked. Passport, visa and immigration requirements and foreign office advice Where any customers on a booking are under 18 years old and are not related to any customers on the booking who are 18 or over, each must produce a signed letter of parental consent at departure. You may: If we are unable to collect any amounts due in respect of a Prepayment, we may add such amounts to the final Prepayment which is due under your Payment Plan. In addition to your holiday price you may have to pay local city taxes, which will be payable by you locally in resort. With the exception of villas, all our accommodation, whatever the rating, is based on a twin or double standard room unless otherwise stated. IF YOU SMELL GAS: Customer services & complaints Scuba diving - ensure that you allow at least 24 hours between your last dive and flying or travelling to altitude (over 1,000 feet). By submitting this form, you are agreeing to receive marketing emails from Jet2holidays. 3. You will have the choice of either accepting the change of arrangements, accepting an offer of alternative travel arrangements of comparable standard from us if available (we will refund any price difference if the alternative is of a lower value), or cancelling your booked holiday and receiving a full refund of all monies paid for the holiday, except for any amendment fees. 1. Remember carrying dangerous goods aboard any aircraft is a criminal offence. If we, or another person in authority, believe (a) your actions could upset, annoy or disturb other customers, our suppliers or our own colleagues, or put them in any risk or danger, or damage property; (b) your actions could cause a delay or diversion to transportation; or (c) you are unfit to travel, we may end your holiday and terminate your contract. As a result, facilities may be affected (which may include some facilities and activities being reduced or unavailable). The child age on the date of return must not exceed the specified age to be applicable to a Free Child. This means that you are able to get a refund for your flight by selling it to another person. Your holiday accommodation - never leave your key where someone can see your room number; dont leave your window or patio doors open, especially with villas or if your room is on the ground floor or has a balcony; remember to lock doors even when youre inside the accommodation. You may not be able to enter into a Payment Plan if there is a short amount of time left before the Balance Payment Date or if this option isnt available via our website. 2.3K Posts. From party plots to chilled-out spots, weve got them all on your next VIBE getaway. This email address is already being used. (b) Price and charges - The basic flight fare (including all taxes and non-optional charges), one piece of check-in baggage, accommodation and coach transfers if stated form the FREE element of the price. Transfers It is a condition of the payment of compensation that you notify us of any complaint or claim strictly in accordance with clause 12 and, further, assign to us any rights that you may have against any third party in connection with your claim. criminal acts of the employees, sub-contractors or agents of our suppliers. However, please bear in mind that accommodation owners, restaurateurs, nightclub owners etc, may wish to maintain or improve their facilities, or even take a break themselves. Factors which can affect accommodation standards (cleanliness, insects, etc. 2. Under EU Regulation 261/2004 (or UK law equivalent) you have rights in some circumstances to refunds and/or compensation from your airline in cases of denied boarding, cancellation or delay to flights. To be on the safe side, let us and your accommodation provider know immediately if you or any member of your party become ill so that we can help and support you every step of the way. Look no further than Jet2Villas. If you've purchased a policy from Jet2Insurance on or after 30 June 2022 and need to make a claim, please call AXA on 0204 517 9888 (open Monday-Friday 09:00-17:00 UK time). Please check your car on collection and in the event of any damage, please report this to the car hire provider immediately so this can be rectified. But you must remember that you are responsible for your actions and the effect they may have on others. The lead name of your party may cancel your holiday at any time. By submitting this form I am agreeing to receive marketing emails from Jet2holidays. This may include a decision to change course and, if necessary, to alter the cruise itinerary. Special dietary requirements: Meals, if included, are based on table dhte menus, or a buffet system unless specified otherwise. The quiet is interrupted by the giggles of my excitable six-year-old daughter as a shoal of tiny "tickly fish" nibble gently at her feet. The exact make and model of car is not guaranteed but if it is not available, an equivalent will be provided, subject to availability. A mum from Edinburgh was refused a full refund less than 24 hours after booking a package family holiday when she found out the hotel is a nine-hour journey and ferry ride from the airport with no transport provided.. She had booked to go to Tenerife with her husband and two young children aged 10 and 11 later this year on their first family holiday in three years due to Covid. If youre unsure please ask for assistance. Customers can purchase a policy from Jet2holidays on-line via the link on the Holiday Essentials page on our website or by visiting www.Jet2insurance.com. soin palliatif blainville; Family Rooms - typically the same as the double and twin rooms and may not be larger. It is of course in your interests to ensure that you notify your travel insurer about any pre-existing medical conditions. The Master of the ship has the right to stop at any additional port(s), omit or substitute any port(s) or deviate from the advertised itinerary in any way he sees fit. Studios one room living/sleeping accommodation with divan/sofa beds, basic kitchen facilities (usually 2 cooker rings and a fridge) and a shower room. For villa products a high chair will be available if there is an infant on the booking. The lead name also confirms that all the other members of the party, including any that may be added at a later date, agree to be bound by these conditions and all other information on our websites or in our brochure (as applicable). Please read the arrival instructions on your local private transfer voucher carefully so that you can find your transport easily and start your holiday as soon as possible. 24/7 Contact details whilst on holiday For more information on excursions please see clause 15 below. These conditions, along with Essential Holiday Information and all other information on our website and in our brochures (depending on how you make your booking) set out the terms and conditions of the contract between you and Jet2holidays of Low Fare Finder House, Leeds Bradford International Airport, Leeds LS19 7TU. 14 days or less. Air conditioning:Some properties may have individual air conditioning units located in either the bedroom or the living area and, unless otherwise stated, air conditioning will be centrally controlled. cancelling one person off a holiday jet2. If this is the case, payment must be paid in full at the time of booking. The policy is provided by Jet2holidays, who is an appointed representative of ROCK insurance Group. These conditions, along with 'Essential Holiday Information' and all other information on our website and in our brochures (depending on how you make your booking) set out the terms and conditions of the contract between you and Jet2holidays of Low Fare Finder House, Leeds Bradford International Airport, Leeds LS19 7TU. Gas water heaters and appliances - always check that gas appliances are turned off when not in use; never use gas cookers as a form of room heating and always follow the operating instructions provided; indications of a faulty appliance include black marks and stains, lazy orange flames instead of crisp blue ones and excessive condensation in the room. This does not impose an obligation on us to make specific transport arrangements for you if none are available. Check-in time for flights: Passengers are required to check in a minimum of 2 hours prior to the scheduled departure time of the flight. ii the fault of a third party not connected with the provision of your holiday which was unforeseeable or unavoidable; or If we cancel your holiday for these reasons, you can either (i) have a refund of any money that you have paid for the holiday, except for any amendment fees; or (ii) accept an alternative holiday of a comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value).