On 1 May, Qantas announced changes to its executive team that will take effect on 1 October 2019. . The Group has partnered with external consultants and climate change experts to further understand the physical and transitional risks, as well as emerging opportunities that may arise from a changing climate. He has an Executive MBA from Auckland University. ESG Risk Management We're always working to improve the way we deal with environmental, social and governance risk. You will lead the delivery of risk management improvement projects as well as provide risk advisory services to enhance risk management capabilities, culture and awareness across the Qantas Group. 3 0 obj Qantas staff fear the airline's stellar safety reputation is at risk as pressure from management mounts. Earlier today, Qantas, Australia's flag carrier, said it expected to add 8,500 roles over the next decade, a move that it said represented a signal that the aviation industry was moving into a . The Group acknowledges the complexity of immigration issues and respects that there are various views in the community and amongst shareholders about Australias immigration policy. But conditions do not always remain grandfathered. He was Chairman of the International Air Transport Association between July 2012 and June 2013. Com , 2016). Matthew Allsop spent just shy of 16 years wearing the Qantas uniform and "flying under the Qantas tail but never actually worked for Qantas proper". In FY22 we engaged external expert advisors to conduct a refresh of the Groups previous saliency assessment. Program management and oversight is a University-wide responsibility that calls for the active involvement of executive . has shaped our commitment to create work and training opportunities for Aboriginal and Torres Strait Islander people, build Indigenous supply chains and tell the stories of the First Australians. The Qantas Groups approach to doing this rests on three pillars: Looking Ahead, Delivering Today, and Acting Responsibly. Io&Z $a S,:xM You basically fully commit your life to the job, but your skills are not portable. "Bags aren't making aircraft on time. Risk Management Policy is framed as per the following regulatory requirements: Companies Act, 2013: Provisions of the Section 134 (3) "There shall be attached to financial statements laid before a company in general meeting, a report by its Board of Directors, which shall include FY23 Preliminary Final results announcement. Olivia joined Qantas in 2009 and has held several positions, including the role of Chief Customer Officer, Group Executive, Brand, Marketing & Corporate Affairs and Group Executive for Government Relations and Corporate Affairs. Compliance measures are used as a tool to address identified risks. Last year, Qantas proposed a new agreement to its international flight attendants that involved significant and deeply unpopular changes to rosters and other conditions. "Now, if you are a worker with a mortgage and your employer is threatening to terminate your existing enterprise agreement, the consequence for you could be that you can't pay your mortgage, that you no longer have the income coming in that you have organised your life around.". The Australian Taxation Office (ATO) has advised that the Qantas Group is a key Prior to that, Vanessa was Senior Vice President for Qantas across the Americas and New Zealand; Executive Manager of Commercial Planning, where she was accountable for network planning and revenue management; and Executive Manager for Product and Service where she oversaw transformation in catering, airports and network aimed at driving better commercial and customer outcomes. TMC network Uniglobe Travel has strengthened its presence in Europe by adding new members in the UK and Turkey. We were also told inexperience led to close calls, because it wasvital luggage and cargo be loaded onto planes correctly for the right weight distribution. The Qantas brand is synonymous with Australia. Since the dawn of the Jet Age, it has never suffered a fatal accident or lost an aeroplane hull, which is a credit to its staff and its leadership. To Qantas told us it "grandfathers" older conditions for long-serving employees "from a different era of aviation",enabling Qantas to become more competitive over time. Our approach to risk management starts with our first priority: the safety of our customers and employees. David will remain as CEO of Qantas Domestic until his departure. . We test the strength of our culture through annual employee surveys and analysis of retention and turnover, using the insights to find out what's important to our employees and how we can improve in future. Opens in new window. and Audit Committee, review Qantas Management's establishment and operation (within the risk appetite set by the Board) of an enterprise-wide operational risk management system which is designed to identify, assess, monitor and manage operational risk throughout the Qantas Group in relation to safety, health, environment, security and The Handbook is one of a number of tools and resources available to staff at UQ designed to encourage the development of policies and procedures that are clear, effective and appropriate. Safety, Health, Environment and Security Committee: Antony Tyler (Chair), Alan Joyce, Belinda Hutchinson and Michael L'Estrange. Oversight is maintained through the assurance activity of Qantas Group Audit & Risk, and ultimately the Audit Committee. March 17, 2020 . Our Supply Chain Assurance program, launched in FY18, has a clear focus on six key risk areas: This program helps us understand how our suppliers are producing the goods and services we pay them for, and to make sure they comply with Qantas'Supplier Requirements (PDF). In addition to the human rights due diligence and risk assessment of new and recontracting suppliers, we commenced work to assess our existing unassessed supplier base. Audience This policy applies to all entities within the Sandvik Group Andrew David has extensive airline experience. He was also a key architect in the Qantas Emirates alliance that launched in 2013. "So, what should have gone in the front, went in the back. To find out more about our safety strategy and performance, see page 16 of the A current ground staff member told ABC's Four Corners: "Anybody that thinks the outsource of the in-house ground handling is not a problem is delusional. Tinos current portfolio includes Group Finance, Group Procurement, Treasury, Investor Relations and Mergers and Acquisitions. While the new FRMS allows for flights in excess of the current 20-hour ceiling, Project Sunrise flights will still need to be approved on a route by route basis. Qantas maintains a strong governance structure over its risk management activities. Tip Sheets give additional guidance on specific topics: Policy and Procedure . Bags are being loaded onto aircraft incorrectly. The Group has considered transport of unsuccessful asylum seekers through multiple lenses, including as part of the salient human rights issues assessment undertaken in 2018; a targeted risk assessment inclusive of the impact to our broader stakeholder group; and the Groups capacity and qualification to second guess a complex and comprehensive regulatory and judicial process. due to superior cost and risk management 46 new domestic routes announced including 31 launched in FY21. Risk management is systematic, structured and timely. click here. Group Management Committee. Over six years he helped grow the airlines network across six continents. The Qantas Group is working hard to get back to its best as it recovers from the unprecedented impacts of the COVID-19 pandemic and a rapid restart. The Qantas Group entered the crisis in better shape than most airlines. Qantas has mapped its supplier industries and locations to help us assess the relative risk in our supply chain. Mr Joyce served as founding Chief Executive Officer of Jetstar for five years from October 2003, establishing its operations in Australia and across Asia. We aim to build a diverse, inclusive and resilient culture to maximise engagement and performance, and remain an employer of choice in Australia. During the pandemic we made tough but necessary decisions to ensure that we survived and could recover quickly. Following the review we have re-defined our approach to ensure all Qantas Group workplaces are safer for our people by: Our inclusion and diversity strategy is focused on driving an improved people experience (and in turn, better business outcomes) by removing barriers to inclusion and creating greater opportunities for participation. We continue to learn through collaboration and shared experiences to make the system better. <> Our people are back at work, millions of customers are safely flying across Australia and around the world, and weve made significant progress on our three-year recovery program. The drivers of this result were consistently strong travel demand, higher yields and cost improvements from the Groups $1 billion recovery program that is nearing completion. The strong financial position means the Group can reinvest, particularly in fleet and customer experience, as well as rewarding employees and shareholders. We integrate aviation operational safety, work health and safety, aviation and cyber security, environment and business resilience, learning from collaboration and shared experiences to make the system better and stronger. Jetstar Asia Airways, based in Singapore and managed by Newstar Holdings, majority-owned by Singapore company Westbrook Investments (51 per cent . Prior to joining Qantas, Rob was a Partner with Bain & Company in Los Angeles and Sydney working across multiple industries, with an emphasis on media, technology and telecom businesses. He has more than 35 years experience in the aviation industry across regional, domestic and international operations in both the premium and low cost carrier sectors. Rob Marcolina joined Qantas in October 2012 as Executive Manager Strategy and has expanded his role over the past few years to now having responsibility for driving the overall strategy of the Qantas Group, leading the group wide transformation program and day-to-day responsibility for Qantas IT systems, and their ongoing efficiency and effectiveness. Our diversity strategy, meanwhile, is focused on mitigating unconscious bias, improving access to flexibility, recruitment and talent programs and dedicated leadership development. Join Qantas Frequent Flyerorsubscribe to Red Email today. Qantas was one of the first airlines to introduce an integrated Safety Management System in the 1990s, and we continue to evolve it. Board Charter View PDF Audit Committee Charter View PDF Compliance, Safety & Responsible Gaming Committee Charter View PDF Risk Management Committee Charter View PDF %PDF-1.7 We're committed to reducing our emissions in line with the Paris Climate Agreement to limit warming to well below 2C above pre-industrial levels, and pursuing efforts to limit the temperature increase to 1.5C above pre-industrial levels. _W+ We require independent third party auditors to carry out extensive on-site assessments which audit workplace practices including adherence to living wage requirements, maximum working hours, acceptable living conditions and corporal punishment. Legal Matter Policy; 8. More broadly, with Hong Kong open and China's abandonment of its zero-Covid policy, the IMF has forecast Hong Kong to grow 3.9 per cent in 2023, faster than Singapore's 2.3 per cent. 3. We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. endobj Opens in new window. The Board has established Committees that are responsible for considering detailed issues and making recommendations to the Board. The risk management system is based on a structured and systemic process which takes into Gattinoni Business Travel expands footprint following acquisition. John Gissing was appointed as Group Executive, Associated Airlines and Services in March 2015. Finally, the global financial and economic crisis affects all companies undertaking the international business(Robertson, 2016). He has been involved in start-ups, mergers, acquisitions and major change programs. The Qantas Board of Directors is responsible for confirming that Qantas has an appropriate corporate governance framework to ensure the creation, protection and enhancement of shareholder value. In doing so, we can ensure that our business is resilient in the transition towards a low carbon economy. Previous roles have included Chief Executive Officer of Tiger Airways Australia for eighteen months, and Chief Operating Officer of Virgin Australia for five and a half years. The Board of Directors receives a bi-annual Group Risk Report incorporating the Group Short Term (0-3 year) and Long Term (3-10 year) risk profiles, trends, risk interconnectivity and monitors the management of notable risks. He worked for a specialist, external labour-hire firm that supplies flight attendants to Qantas and a subsidiary company, QF Cabin Crew Australia, that Qantas set up to employ new international flight attendants. :`lw It is the intention of the Qantas Group to require employees to be vaccinated against COVID-19 and this is being explored in all our international locations. "And, when you equated their hourly rates and conditions, one legacy crew, for example, would get you two Kiwis, three British or two Qantas Cabin Crew Australians," he said. The CHESS has responsibility for strategy, policy, systems oversight, monitoring and corporate governance over operational risks of the Qantas Group. Mr Finch has more than 25 years legal experience in Australia and overseas, joining the Qantas Group from the leading Australian practice of Allens, where he had been a partner specialising in mergers and acquisitions, equity capital markets and general corporate and governance advice. The aviation industry frequently deals with uncertainty, whether it's in the price we pay for fuel, business and consumer confidence and demand levels, weather patterns, geopolitical events and as seen recently, pandemics. Insiders have told us how this strategy has backfired spectacularly. This policy outlines the expectations that the Council and University Executive have with respect to risk management, and to ensure management can demonstrate that risks in all parts of the University are being identified and managed in a way that is appropriate for the business environment and objectives. CDP website. We support that growth through tourism marketing partnerships with the Australian and state governments, and our own extensive marketing and media strategy. endobj The Qantas Sale Act requires the Constitution to contain specific provisions designed to reflect Qantas' position as Australias national carrier. CHESS also has oversight of risks associated with regulatory compliance. _^)%Ngx:(uC$[[$[[$[[$[[$[[$[[d"Ssmf_:'c[tlWzgpf J endstream endobj 37 0 obj <> endobj 38 0 obj <> endobj 39 0 obj <> endobj 40 0 obj <>stream Learnabout how we're managing our climate risk by enhancing our understanding of the physical and transitional risks, as well as emerging opportunities that may arise from a changing climate. The Company's Risk All our suppliers are required to comply with Qantas' Under his leadership Qantas has implemented its biggest transformation since privatisation in 1995, renewed its fleet and technology, lifted customer satisfaction to record levels and expanded with new ventures and partnerships. We have seen airlines like Virgin like Rex come into the market and start up from scratch and the national carrier to survive has to have adapted to it. 4.36 QFF follows the Qantas Group risk management practices, policies and procedures. In summary, the changes are: Andrew David, who is CEO of Qantas Domestic and International, will retire from the Group in September 2023. But in the aviation chaos of the past few months amid huge numbers of delayed flights, cancelled flights, and after the loss of experienced staff employees have told us about their fears that the stellar reputation of the airline they love could be undermined. This policy establishes the framework for a formal risk management program by designating responsibility for risk identification and analysis, planning for risk mitigation, and outlining program management and oversight. A summary of indicators can be found Qantas takes a proactive approach to managing risks in our supply chain. We report transparently to demonstrate how we're creating shareholder value, advancing our strategy, laying foundations for long-term sustainability, and making a positive impact in the communities we serve. Olivia is also on the Board of UNICEF Australia. To find out more about our environmental strategy and performance, Rob holds a Bachelor of Commerce (Economics) from the University of Melbourne and a Master of Business Administration from the Kellogg School of Management at Northwestern University in the USA. "I totally enjoyed my time with Qantas," he said. Qantas Airways Limited ABN 16 009 661 901. Before Qantas, Andrew was Senior Vice President Public, International, Industry, Environment Affairs at Emirates, based in Dubai. Secure Your Legacy. The Risk Management Policy serves as a statement of the overall UNCG risk management goals and focus. Therefore, there is a risk for the reduction of the Qantas Airline domestic market. "All the disruptions that we're getting, none of them, in and of themselves, are anything different to what we deal with on a day-to-day basis," he told ABC's Four Corners. FY22 continued to present significant challenges for the Group as we navigated our recovery from the widespread impact of the global pandemic. An important element of this is to ensure we continue to refine the findings of our climate scenario analysis and incorporate them into strategy and planning decisions. hb```a``f`e`.Ugb@ !+sLt``0\)1`K%A , OH8H#?Dl'7Np`2fr@S)A4)Ah3S[+.w`gL\Nf 2 ^! We support an ethical supply chain through our due diligence program, which assesses potential third-party suppliers, including those who act on our behalf, to identify those presenting an elevated risk of bribery. Comply with Group Management Systems and Policy. A risk is anything that could potentially impact your project's timeline, performance or budget. We have continued to contribute to industry initiatives to prevent human trafficking, including ongoing consultation on ICAO policy and IATA standards and practices. In the aeroplane cabin, flight attendants employed on "legacy" pay rates can work alongside employees on basic award pay from labour hire firms, and cabin crew employed by wholly-owned Qantas subsidiaries established to supply labour at cheaper rates. A mistake will be made, there will be an incident, and I believe that Qantas management are underestimating the impact of their behaviour. Qantas takes the challenge of human-induced climate change very seriously, as recognised in the release of our Group Climate Action Plan (PDF) in 2022. Secondly, the increasing the cost of maintain the company employees may increase because of the trade unions and employment agencies that calls for the protection of the workers rights(The Conversation , 2015). Jetstar's community initiatives include Star Kids, which raises funds for World Vision, and Flying Start, which offers grants for charitable initiatives. Commenced work to review our external grievance mechanisms against the UNGPs criteria for effective non-judicial grievance mechanisms and took action to encourage employees, suppliers and workers in our supply chain to speak up, without fear of retribution, about any concerns they may have. Opens in a new window After three years and $7 billion in statutory losses due to the pandemic, the Qantas Group has returned to profit with a record result for the first half of FY23. ", A licensed engineer told ABC's Four Corners: "The planned work for the night, we used to get through it, what they planned for us almost every night. Mr Gissing previously held the position of Chief Executive Officer, Qantas Regional Airlines Group responsible for QantasLink branded operations. Olivia Wirth was appointed as Chief Executive Officer of Qantas Loyalty in February 2018. Since its privatisation 30 years ago, it has been finding creative ways to cut labour costs. During the pandemic we made tough but necessary decisions to ensure that we survived and could recover quickly. Audit Committee: Belinda Hutchinson (Chair), Maxine Brenner, Jacqueline Hey and Todd Sampson. However, the veteran pilot who held voluntary positions with the pilots' association for a couple of years is dismayed by Qantas's approach to industrial relations. 4.2 Risk management process The risk management system is dynamic and is designed to adapt to GTN's developments and any changes in the risk profile over time. Qantas operates within a Security Management System, a systematic approach to managing security, including the necessary organisational structures, accountabilities, policies and procedures. Vanessa has a Bachelor of Business and was admitted as a Member of the Institute of Chartered Accountants in 1994. Risk Management Policy; 9. Opens in a new window We recognise that corruption has a negative social, economic, political and anti-competitive impact wherever it occurs. The ability to work under pressure in a highly regulated environment. Italian TMC Gattinoni Business Travel has opened a new office in Treviso, in the country's north-eastern Triveneto region, following the acquisition of rival TMC Btexpert. To find out more about how Qantas is advancing the best of Australia, Our Treasury Risk Management team takes a conservative approach to hedging, securing protection up to two years into the future and giving us time to respond to any longer-term changes in our operating environment. The three principles that guide us are: operating with integrity (through our safety, people, community and environment strategies). And we know that our continued success relies on day-to-day operational excellence and keeping a steady eye on the horizon. Opens in new window, To read our CDP Climate Change disclosures, please visit the Alan Joyce has been Chief Executive Officer and Managing Director of Qantas since November 2008. He is also president of the Australian and International Pilots Association, a voluntary position he holds alongside his job at Qantas. They include the Qantas Constitution, Board committees, the Qantas Group Business Practices document, and a range of other policies. Qantas is often referred to as a "legacy airline", which is code for an airline that came out of public ownership with generous pay and conditions compared tonewer competitors. endobj We recognise our responsibility to respect human rights by taking steps to avoid negative impacts on people and the planet from our activities, and by making positive impacts where we can. Learn more aboutInclusion and Diversity. 2. Qantas has said "data shows a lower rate of incidents compared to when ground-handling was done in-house". The UQ Policy Handbook is to assist UQ staff developing policies and procedures. Our Board of Directors combines deep experience and diverse perspectives to ensure we're delivering against our strategy and meeting our responsibilities to investors and other stakeholders. Opens in new window, To find out more about how Jetstar is making a difference, Part of Wallace's remit will be to guide preparations for the company's "Project Sunrise," according to Qantas. Our due diligence program assists us to assess and ensure that those we partner with operate with a commensurate level of integrity, operate within the law and meet our requirements. A third hat has been thrown into the ring in the race for a potential new boss of Qantas as Alan Joyce prepares to step down as chief executive by the end of the year.. Resistance to Qantas's proposal from the flight attendants and their association crumbled. Unless they accepted Qantas's terms, it warned: "We will be left with no viable alternative but to have [the] flying performed by a new employment entity that can provide the cost base we need.". The Qantas Group is committed to implementing policies and procedures that meet our moral and ethical obligation to end Modern Slavery. Opens in a new window Qantas provide an opportunity for the maximum number of shareholders to attend an Annual General Meeting (AGM). The Qantas Group is announcing changes to its Group Management Committee, as the national carrier moves into a new phase of growth and renewal. The Qantas Group works with partners to make a positive impact in the community, address disadvantage and extend opportunity. "So, for that critical safety sensitive role, basically people are now being paid the same as if they worked in a fast-food outlet or worked at a supermarket. Storms threaten north-east United States after tearing through the south, leaving 10 dead, Canberra coach Ricky Stuart slams NRL, RLPA following further concussion controversy, 'How dare they': Possum Magic author hits out at 'ridiculous' Roald Dahl edits, 'Dastardly and heinous crime': Philippines governor killed at home by unknown gunmen, Vanuatu hit by two cyclones and twin earthquakes in two days, Emily was studying law when she had to go to court. The global financial crisis will affect the international business operations of Qantas Airline. Today we apply the same systematic approach to all risk disciplines, not just aviation safety. GROUP RISK MANAGEMENT POLICY - MAY 2021 Through our streamlined enterprise wide approach to risk management the Audit and Risk Committee is provided with visibility of material risks and our risk mitigation strategies. It outsourced the work to contractors, anticipating savings of a hundred million dollars a year. Mr Gissing joined Qantas Airways in 1999 and holds an Air Transport Pilot Licence with 10,000 hours flying experience. We do this by mitigating unconscious bias and improving access to flexibility, talent programs and dedicated leadership development. The three principles that underpin this approach are: Every Qantas Group employee is a custodian of our reputation for excellence and integrity, with a responsibility to uphold the standards we set ourselves and the values we represent. Risk management explicitly addresses uncertainty. A summary of indicators can be found hereOpens in new window Definitions 1) Life insurance and pension programs are primarily managed by HR and Group Compensation & Benefits. Mr Evans was the Chief Financial Officer of the Qantas Group from March 2010 to February 2015. Objectives The revised Risk Management Policy forms an integral part of the internal control and corporate governance framework of Bharat Forge Ltd. His current role includes these functions as well as shared services for safety, workforce planning and ground operations as well as Auckland based B737 operator Jetconnect. They feared the holes were moving closer together. Andrew is a board member of the peak advocacy group for airlines in the region - Airlines for Australia New Zealand (A4ANZ) and is also a member of the IATA Industry Affairs Committee and an Advisory Board Member of the Tourism & Transport Forum. Now, the first thing we do is have a look at what work is up to its time limit and has to be done, so the plane can fly the next day.". They've been beaten down. Thats how we create value for our stakeholders, opportunities for our people and world-class experiences for our customers.